Here are some of the most frequent questions you might have. If you do not see your or want to speak to us directly click here to send an e-mail to our team, we will answer shortly.
The company
Where are Flyostbyte stuffed animals made?
All our toys are handmade by our Social Enterprise partner in Turkey by a group of women artisan.
Do all proceeds go to the Mothers?
The revenue of our sales is used to pay the Mothers and to cover the costs of running a business; profits are invested to grow the company and distributed among owners and workers equally as Flyostbyte is not a charity! We are a social business. Our for-profit company is a conscious company with a soul and a mission where giving back is at its core. We believe in the power of business to help make the world a better place. Our mission is to help disadvantaged populations and more precisely mothers in Turkey. We employ refugee women as well as local ones. This is very important as growing the company means employing more and more mothers…
The toys
What are the toys made of?
Each toy is crocheted with premium 100% organic (GOTS certified) cotton yarn that has been safety tested. They are stuffed to the ideal hugging weight with hypoallergenic polyester filling.
Are the animals’ machine washable?
Yes, the toys can be machine washed on the gentle cycle, but we recommend you hand-wash your Flyostbyte animal and lay it flat to dry to help preserve the animal’s shape and details. See the care guide here
Are those toys safe for my baby?
Yes, each toy is made accordingly to The EU En 71 toy safety standard which meets the United States and Canadian safety requirements for newborn and children’s toys. We are also testing them by a certified third-party lab. The yarn, the stuffing and the eyes used in making each toy have been additionally tested to be safe and non-toxic.
What is the appropriate age for these animals?
Our toys are designed and safety tested for newborns and up
Can my child choke on an animal?
Each toy is third-party tested to be safe for young children. We’ve ensured that all aspects of the toy are securely attached so as not to provide a choking hazard. However, we do recommend that young children always be supervised when playing with all toys, and never place stuffed animals in a crib with a sleeping infant.
Shipping and Returns
I am not in the USA do you ship there?
We ship worldwide but be aware that taxes might apply at arrival. Please ensure you check your country’s regulations on imports first
Can I return my stuffed animal?
If you’re not satisfied with your Flyostbyte toy for any reason, please return it for a full refund or replacement. Please note that each doll is made by hand and will have its own unique characteristics. This makes every doll special!
When will I receive my toy?
We usually ship your toy within 1-3 days from the moment you order. The shipping time will depend on the shipping carrier you choose at checkout.
Wholesale
Do you sell wholesale?
We absolutely sell wholesale to brick and mortar stores and online boutiques.
Affiliates
Do you have an affiliate program?
Yes we do, you can find all informations here flyostbyte affiliate program
